1. Introduction
This Privacy Policy outlines the practices of Shri Dnyanesh Mahavidyalaya, Nawargaon regarding the collection, use, and protection of personal information provided through our inquiry form. We are committed to safeguarding your privacy and ensuring that your personal data is handled in compliance with applicable data protection laws and regulations.

2. Information We Collect

2.1 Personal Information
When you submit an inquiry through our website, we may collect the following personal information:
– Full Name: To identify and address you appropriately in our communications.
– Email Address: To contact you regarding your inquiry and provide relevant information.
– Phone Number: To offer an alternative means of communication, if necessary.
– Address (optional): To understand your location for context or to send physical materials if requested.

2.2 Inquiry Details
– Subject/Topic of Inquiry: To categorize and prioritize your inquiry appropriately.
– Detailed Inquiry/Message: To understand the nature of your inquiry and provide a comprehensive response.
– Category of Inquiry: To direct your inquiry to the appropriate department or team.
– Preferred Response Time (optional): To accommodate your timeline and ensure timely communication.

2.3 Additional Information
– Student Status: To tailor our response based on whether you are a prospective student, current student, alumni, or a parent/guardian.
– Program/Department of Interest: To provide specific information related to your academic interests.

2.4 Attachments
– Supporting Documents: Any files you upload, such as transcripts or letters, which are relevant to your inquiry.

3. How We Use Your Information

3.1 Purpose of Collection
The personal information we collect is used for the following purposes:
– Responding to Inquiries: To address your questions, concerns, or requests with accurate and timely information.
– Providing Relevant Information: To send you information that is directly related to your inquiry, such as program details, admissions criteria, or campus services.
– Improving Our Services: To analyse inquiry trends and improve our communication processes, services, and website content.

3.2 Legal Basis for Processing
We process your personal information based on the following legal grounds:
– Consent: By submitting the inquiry form, you consent to the collection and use of your personal information as described in this policy.
– Legitimate Interests: We may process your data to fulfil our legitimate interests, such as improving our services and responding to your inquiry efficiently.

4. Information Sharing and Disclosure

4.1 Internal Sharing
Your personal information may be shared with relevant departments or personnel within Shri Dnyanesh Mahavidyalaya, Nawargaon to ensure that your inquiry is handled by the appropriate team.

4.2 Third-Party Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website, conducting our business, or serving you, provided they agree to keep your information confidential and secure.

4.3 Legal Obligations
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency) or to protect our rights, property, or safety.

5. Data Security

5.1 Security Measures
We implement a variety of security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:
– Encryption: All personal data submitted through our inquiry form is encrypted during transmission using Secure Socket Layer (SSL) technology.
– Access Controls: Access to your personal information is restricted to authorized personnel who need the data to perform their job functions.
– Regular Audits: We conduct regular audits of our data security practices to identify and address potential vulnerabilities.

5.2 No Absolute Guarantee
While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Data Retention

6.1 Retention Period
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

6.2 Deletion of Data
Once your inquiry has been resolved, we will either delete your personal information or anonymize it so that it can no longer be associated with you, unless we need to retain it to comply with legal obligations or for legitimate business purposes.

7. Your Rights

7.1 Right to Access
You have the right to request access to the personal information we hold about you. We will provide you with a copy of your data and information about how it is being processed.

7.2 Right to Rectification
If any of the personal information we hold about you is inaccurate or incomplete, you have the right to request its correction or completion.

7.3 Right to Erasure
You have the right to request the deletion of your personal information, subject to certain conditions, such as if the data is no longer necessary for the purposes for which it was collected or if you withdraw your consent.

7.4 Right to Restrict Processing
You have the right to request that we restrict the processing of your personal information under certain circumstances, such as when you contest the accuracy of the data or object to its processing.

7.5 Right to Data Portability
You have the right to request that your personal information be provided to you in a structured, commonly used, and machine-readable format, or to have it transferred directly to another data controller where technically feasible.

7.6 Right to Object
You have the right to object to the processing of your personal information based on legitimate interests or for direct marketing purposes.

7.7 Right to Withdraw Consent
If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on your consent before its withdrawal.

7.8 Exercising Your Rights
To exercise any of these rights, please contact us at administration@dmvn.ac.in. We will respond to your request within a reasonable timeframe, in accordance with applicable laws.

8. Cookies and Tracking Technologies

8.1 Use of Cookies
Our website may use cookies and similar tracking technologies to enhance your user experience. Cookies are small text files stored on your device that help us understand how you use our site and improve its functionality.

8.2 Types of Cookies
– Essential Cookies: These cookies are necessary for the operation of our website and cannot be turned off in our systems.
– Performance Cookies: These cookies help us understand how visitors interact with our site by collecting and reporting information anonymously.
– Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization based on your interactions.

8.3 Managing Cookies
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.

9. International Data Transfers

9.1 Transfer Outside Your Country
If you are located outside of India, please be aware that the personal information you provide to us may be transferred to and processed in India, where data protection laws may differ from those in your jurisdiction.

9.2 Safeguards
We take appropriate measures to ensure that your personal information is protected in accordance with this Privacy Policy and applicable data protection laws, regardless of where it is processed.

10. Changes to This Privacy Policy

10.1 Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

10.2 Continued Use
By continuing to use our inquiry form after any changes to this Privacy Policy, you agree to the revised policy.

11. Contact Us

11.1 Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Shri Dnyanesh Mahavidyalaya, Nawargaon
Chimur Road, Sub Dist – Sindewahi, Dist – Chandrapur
administration@dmvn.ac.in

We are committed to addressing any concerns you may have and ensuring that your personal information is protected.